These Terms and Conditions apply to your access to and use of www.ulipindia.com and its subdomain (the “Website”, “us”, “our”, or “we”), the software application and website that allows different suppliers, vendors and manufacturers to list their products on the platform for retail selling (collectively “Services”) whereas, “you”, “your”, “user”, “affiliate” or “customer” means the person using our Services.
The Company is an E-commerce Marketplace platform engaged in online selling of products through Affiliate Marketing for the purpose of sale and marketing of Products pan India with a Multilevel compensation plan. An individual (Indian citizen only) intended to become Affiliate can apply for the same in prescribed applicable form of the Company. the applicant must be 21 years of age or above. The Company exclusively uses its website to display the details of the products, marketing methods and business monitoring. It also uses verbal publicity to promote its business.
For smooth functioning, simplifying, keeping transparent, prevention of fraudulent practices and betterment of the business, the Company has framed certain rules and regulations, business plan, Terms and Conditions, etc. these Terms and Conditions are construed in accordance with the guidelines on direct selling issued by the Ministry of Consumer Affairs, Food and Public Distribution, the Department of Consumer Affairs, New Delhi under the Consumer Protection (E-commerce) Rules, 2020 and the Consumer Protection (Direct Selling) Rules, 2021.
Please read these Terms and Conditions carefully. By accessing or using the Service, purchasing our products that suits you, joining us as AMP / NAMP or by selecting tick option available while Signup or Login, you agree to be bound by these Terms and Conditions. If you do not consent to such terms, you are requested to not use the Website.
These Services are not meant to be used by anyone under the age of 18.
These Terms and Conditions and the following additional terms and policies (as applicable) together constitute a binding agreement between you and Company.
Please Note: In there is any discrepancy, ambiguity or conflict between translation of English version and a non-English version of these rules, the English version shall prevail.
The applicant has gone through the Website and read these Terms and Conditions for becoming Seller, Customer, AMP or NAMP. By accessing or using the Service, purchasing our products that suits you, joining us as AMP/NAMP or by selecting tick option available while Signup or Login, you agree to be bound by these Terms and Conditions. If you do not consent to such terms, you are requested to not use the Website.
We endeavour to do our best to ensure that the Website is available without any interruption and all the transactions are error-free. However, as the internet is unpredictable, this cannot be guaranteed. Additionally, your access to the Website may be occasionally restricted or suspended due to maintenance, repairs or introduction of new features or facilities at any time without prior notice. We will do our best to limit the duration and frequency of any such suspension or restriction.
The following words used on the Website shall have the meaning as defined below:
Every AMP is required to enter in to a separate digital agreement to apply as an Affiliate for the Company. The Affiliate is authorised to share referral link on its social media network for selling the goods/products or services of the Company only after the scrutiny and verification of the details mentioned in the special digital agreement.
We reserve the right to accept or reject or decline the application at our discretion without assigning any reason whatsoever. Allotment of Password and Unique ID shall be construed as registration of affiliate.
The Affiliate (AMP / NAMP) shall enjoy the following privileges:
The Affiliate hereby covenants as under:
You are required to provide your full legal name, a valid email address and any other information requested in order to complete the signup process for an Affiliate account (“account”).
You must be 21 years of age or older to join as an Affiliate.
Each account is for use of an individual only.
We do not permit you to share your Unique ID and Password with any other person nor with multiple users on a network.
You will be responsible for security of your Unique ID and Password.
Once you have signed up as an Affiliate you will be provided with a URL link that must be used to identity you when placing a link from your site, email or social media network.
It is your responsibility to ensure such link is correctly formatted.
We may also provide graphical images that can be used within the links to promote the products listed on the Website. You may not modify these images in anyway. We reserve the right to change the images at any time without notice.
You will be solely responsible for the development, operation and maintenance of your social media account and for all materials that appear on your social media account.
You may not use our name or graphics in any bulk email whatsoever unless we have given our consent. We may terminate your account if nay meaningful spam complaints naming us or our services result from your activities.
You may not issue any press release with respect to your engagement with our Website. Such action may result in termination of your account.
All payment collection against sales will only be carried out through our Website through secured payment gateway namely; Debit Card/Credit and Card/Net Banking.
Shipping of all products ordered by you shall be performed by seller from whom you ordered products through our website. Once the ordered confirmed, seller will ship it to your provided address and will update courier tracking details on your dashboard.
Delivery speed and number of days to deliver the ordered item depend on your location and courier mode opt by seller from whom you ordered, however we will ensure that all normal orders will deliver within 1 or 2 days from the day of order and maximum of 7 days.
You will get all status on your dashboard such as Shipping, delivered, returned, etc. Also you may get sms communication about order status.
We have detailed cancellation and refund policy, you may go through it on below link and shall agree it before using our service.
Obligations of Affiliate
Obligations of Seller
The Sellers engaged with the Website are bound with the following duties:
The Company grants its users a limited license to access and personal use of this Website subject to these Terms and Conditions and on payment of applicable fees. We not do not grant license to download (other than caching) or any portion of it or modify it or except with express written permission of the Company.
The license users are not allowed to – resale or use the Website or its contents for any commercial purpose; or any collection and use of any descriptions or product listings, or prices; or copy or download any account information for the benefit of another seller; or any derivative use of the website or its content; or using any robots, data mining, or similar tools for extracting data of the Website.
You are granted a limited, non-exclusive, and limited right to create a hyperlink to the Welcome page of the Website as long as the link does not show the Company, its affiliates or its products or services in a false, derogatory, misleading, or otherwise offensive manner. You are not allowed to use the ULIPIndia logo or other proprietary graphics or trademark as a part of the link except with express written permission of the Company.
Contract of sale
You agree, acknowledge and understand that the Website is only an online platform that facilitates you to purchase any products listed on the Website at a certain price at a particular time and from any location pan India.
You also agree that the Company is only a facilitator and cannot control any transactions on the Website as it is not or cannot be a party to any transactions.
Therefore, any Conditions of sale of products on the website is a strictly bipartite contract between you and the seller on the Website, please go through our all Legal policies.
The product detail page contains the details provided by the Sellers; you can check the page before placing any order. The product detail page contains the following details –
Reviews, comments, communications and other content
Any users can post any comments, reviews or other content; send messages or communications; and submit any ideas, comments, questions, suggestions or other information, only if it is not categorized as Objectionable Content (defined hereinafter) or mass mailing, chain letters, or any form of “spam”. In the event a user impersonates any person or entity, uses a false e-mail address, or otherwise misleads as to the origin of any content. In such a situation, the Company reserves the right to remove, refuse, edit or delete any content that the Company finds to be violative of the Terms and Conditions of the Company and terminate your permission to access or use this Website.
Unless stated otherwise, by posting any content or submitting any material on the Website, you grant the Company and its affiliates irrevocable, royalty-free, non-exclusive, perpetual, and fully sublicensable rights to use, modify, reproduce, publish, adapt, create derivative works from, translate and display such content anywhere through out the world in any media; and
We reserve the right to use the name that is submitted by you in connection with such content.
You agree to grant irrevocably your intellectual property rights associated with such material and content. You further agree to waive your right to be identified as an author of such content and your right to object to derogatory treatment of such content. You agree to perform all acts necessary to grant such rights to the Company including execution of any document and deeds as may be requested.
The user represents and warrants that you own or otherwise control all the rights to the content that you post or provide on or through the website; a) that the material or the content is accurate, b) that the use of the content does not breach any policies or guidelines of the Company and will not cause injury to any person or entity; c) that the content is lawful.
You further agree to indemnify the Company and its affiliates for all claims brought by any third party against the Company or its affiliates arising out of or in connection with the breach of any of the above warranties.
Claims against Objectionable Content
This Website contains many products offered by different sellers and has many comments, therefore, it is not possible for us to be aware of the content of each products listed or comments or reviews posted on the website. Hence, the Company encourages its users to notify us about any “Objectionable Content” which they believe nay is illegal, offensive (including but not limited to, material which promotes hatred, bigotry, racism, or physical harm, or any sexually explicit content), misleading, deceptive, indecent, abusive, harassing, invasive, defamatory, blasphemous, libelous, objectionable, obscene, paedophilic, pornographic, invasive of another’s privacy or menacing; ethnically objectionable, injurious to third parties; or in breach of third party’s confidential information, proprietary information or rights; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, defence, security, integrity or sovereignty of India or friendly relations with foreign States, or public order, or causes incitement to the commission of any objectionable or otherwise unlawful in any manner whatsoever, or which consists of or contains software viruses or any other computer files, code, program designed to interrupt or destroy, or limit the functionality of any computer resource or is patently false and untrue.
Claims against Objectionable Contents can be made to our Grievance Officer at Grievance@Ulipindia.com.
On receiving any claim against Objectionable Content we will make all reasonable endeavours to remove such Objectionable Content within a reasonable time.
Users must not use the Website in any way that causes, or likely to cause any interruption, damage, or impair the Website or its access in any way. You agree and understand that it is only you and not the Company who will be responsible for all electronic communications, materials or content sent from your computer to us and you must use the Website only for lawful purposes. You must not use the Website for posting, sending, using or reusing any material that does not belong to you any Objectionable contents or for any fraudulent purposes or in connection with a criminal offense or any other unlawful activities. You must not use the Website to cause any anxiety, inconvenience or annoyance to the public or the Company or its affiliates.
The Affiliate, Customer and Seller acknowledges and agrees that all information and material related to the business data, analysis and secrets provided to them by the Company shall constitute Confidential Information. The Confidential Information shall include all oral, written or recorded information about or relating to the Company’s business.
They shall not disclose any Confidential Information to any third party and will not use Confidential Information for any purpose other than for the purpose of rights and obligations mentioned during the term of engagement with the Company and for a period of one year thereafter, without prior written consent of the Company.
The Affiliate, Customer and Seller agrees to take all reasonable precaution to prevent any unauthorized disclosure of the Confidential Information.
You are responsible for maintaining the confidentiality of your account, Unique ID and Password and for restricting access ot your computer to prevent any unauthorize access to your account.
Our Business Ethics
All the Affiliates and Customers are required to follow the Business Ethics of the Company namely;
We, in our sole discretion, has the right to suspend or terminate your account and refuse any and all current or future us of the Website.
The Company may terminate the account of the Seller, Affiliate or Customer on the ground of any reason including but not limited to –
You may request the termination of your account at any time by requesting us in writing at Grievance@UlipIndia.com.
Consequence of Termination
The termination shall have the following consequences:
Copyright, author’s rights and database rights
All the content on the websites including but not limited to graphics, texts, button icons, logos, audio clips, images, digital downloads, software and data compilations are the property of the Company, its content suppliers, its affiliates and is protected under the Copyright Act, 1957.
You may not without written consent of the Company, systematically extract or re-utilise any part of the contents of the Website. No one shall re-create or publish their database that features substantial parts of this Website (such as; product listings and prices) without express written consent of the Company. No one can, without express written permission of the Company, utilise any robots, data mining or similar technique or extraction tools to extract any information or data for re-utilising any substantial part of the Website, irrespective on the number of times it is used.
The Affiliate, Customer or Seller shall not use the ULIP trademark, logotype and design anywhere without written permission of the Company and the said permission can be withdrawn at any time by the Company.
The ULIP mark or logo used on the Website is a trademark or registered trademark of the ULIP India Pvt Ltd. or its subsidiaries (collectively “ULIP”), in India.
ULIP graphics, logos, button icons, scripts, page headers, scripts and service names are the trademark of ULIP. The ULIP trademark should not be used in any products that does not belong to the Company, in any manner that is likely to cause confusion among customers, or in any manner that discredits or disparages the name of the Company.
Any other trademarks that is not owned by the Company and appear on this Website are the property of the respective owners, who may or may not be connected to, affiliated with or sponsored by the Company.
Intellectual Property Right Claims
We and our affiliates respects your intellectual property. if you believe that your intellectual property right has been infringed in any way please contact us at grievance@Ulipindia.com.
The information about the products listed on our Website is not intended to prevent, diagnose, treat or cure any disease. This information is intended as an introduction to value addition in life through supplements. We are not medical professionals or researchers and we cannot prescribe what products can cure your disease. We cannot answer any medical questions to prescribe cures, treatment or to guess what is wrong with you. Consult your doctor about your health conditions and use our products for value addition in life. Any product used in excessive amount will invite problems.
The Company are not responsible for the quality of the products purchased from the Website. All the warranties for the quality of the product is provided by the manufacturers and sellers. We are only an e-commerce marketplace that list the products of various approved sellers.
The Customer shall be solely responsible for all consequences for the purchase and use of products bought from unauthorised sources including unauthorised websites, e-commerce marketplace or unauthorised vendors.
We also expressly disclaim any representations or warranties (either express or implied) in connection with the suitability, quality, accuracy, completeness, reliability, performance, safety, timeliness, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including the price of the products), products, software, services and graphics are provided on an as is basis, without warranty of any kind.
The contents of this Website are only for information purpose. Users are advised to rely on information posted herein for any purpose only after verification and confirmation of the same from authentic and authoritative sources.
Neither Company nor the Website developer shall be responsible for any consequences that may arise out of using such information without verification or confirmation.
There may be time gap in online transmission of information and availability of such information at browser’s end. Exact status may be confirmed from source.
No contents or portion of contents, graphics, picture or presentation in this Website may be used without explicit permission in writing from the Company. Usage of contents or parts thereof without verifiable and expressed permission from the Company or its authorised person shall attract legal consequences.
We are not responsible for any actions or inactions of any Seller nor any breach of conditions, representations and warranties by any sellers or manufacturers of the products listed on the Website, and we hereby disclaim all the responsibility and liability in that regard.
We are not responsible for any dispute between the Customer and Seller and we will not mediate, settle, or resolve any dispute or disagreement between the Customer and the sellers or manufactures of the products.
We do not expressly or impliedly endorse or support the purchase or sale of any products on the Website. No title, rights or interest in the products displayed or sold through the Website vest with the Company ever. Nor the Company shall have any obligations or liabilities in respect of any transaction made on the Website.
You acknowledge and undertake that you are accessing the services on the Website and making transaction at your own risk and are using your prudent and best judgement before making any transactions through the Website.
Please Note: In there is any discrepancy, ambiguity or conflict between translation of English version and a non-English version of these rules, the English version shall prevail.
You agree to indemnify and hold harmless the Company, its subsidiaries, affiliates and their respective officers, agents, directors, and employees, from any claim or demand or action including reasonable attorney’s fees, made by any third party or penalty arising out of or imposed due to your breach of these Terms and Conditions or any other document incorporated by reference, or your violation of law, rights, rules or regulations of third party.
Limitation of Liability
In no event will the Company or its directors, members, employees or agents be liable for any direct, indirect or incidental, special, exemplary or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of use of or inability to use the Website or the Services or products listed in this Website.
Pyramid Scheme and Money Circulation Scheme
We do not promote, enroll or participate in any Pyramid Scheme or Money Circulation Scheme. All the benefits given to Affiliates are 100% based on actual sales incurred through their direct or indirect, verbal or digital referral of the products and its subsequent sale.
The product information page consists of the availability list of the products that is listed on our Website. We cannot be more specific about the availability of the product beyond what is mentioned on the Website. Please note, dispatch time is just an estimate, and it should be relied upon. If any product that is ordered by you is unavailable, you will be informed by an e-mail.
All the prices are inclusive of VAT/CST, Good and Service Tax (GST), service tax, duties and cesses as applicable – unless stated otherwise.
In addition to the Sellers and their affiliates, there are other parties which operate stores, sell products, or provide services on our Website. Such as businesses and individuals offer products via marketplace. We also provide links to affiliated companies and certain other businesses. We are not responsible for evaluating and examination of these business and also do not warrant or endorse the offerings or content of any of these businesses. We are not liable or responsible for any content, products or actions of any of these businesses or third-party involved in your transactions. We may share your customer information related to those transactions with that third-party. You are required to carefully review the terms and conditions of the third-party.
The Company will not be responsible for any loss of business (including loss of revenue, profits, data, contracts, goodwill, anticipated savings, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and the Company when a contract for the sale of goods was formed between you and the Company.
When you visit our Website, you are communicating electronically. We require you to provide your valid phone number while placing an order with us. We may also communicate with you by e-mail, phone call, post notice on website, SMS or any other mode of communication. You consent to receive communication from us for contractual purposes including email, phone calls, SMS with respect to your order.
This Website is only meant to be used by any person who can enter into an contract as per the Indian Contract Act, 1872. Any minor below the age of 18 year can buy the product only under the supervision of parents or guardian.
You are responsible to pay all fees/charges/costs associated with he purchase of the products from the Company and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses, etc.
The Company shall not be liable for any failure to perform its obligations where such failure has resulted due to acts of nature including fire, flood, earthquake, storm, hurricane, or other natural disaster, war, invasion, act of foreign enemies, hostilities (whether declared or not), civil war, rebellion, revolution, insurrection, military or usurped power of confiscation, terrorist activities, nationalization, Government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity, any type of redirection by Government (Central/State), Local Authority, etc.
The Company reserves the right to modify or change any of our policies, Terms and Conditions and Conditions of Sale at any time. Every Customer and Seller shall be bound by these modifications or amendments at the time of placing your order with us, however, if the government has made any law which requires it to be implemented retrospectively, then the laws will also apply to the previously ordered products. If any of these amendments is deemed to be invalid, void or unenforceable then such amendment will be deemed to be severed and will not affect the enforceability or validity of any of the remaining amendments.
Your use of this Website will be governed and construed in accordance with the laws of India. You and the Company agree to arbitrate any dispute arising from this Terms and Conditions or the relating Website.
You and Company agree:
If any provision of these Terms and Conditions is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms and Conditions will remain in full force and effect, and if legally permitted, such offending provisions will be replaced with an enforceable provision that as nearly as possible effects the parties’ intent.
The Terms and Conditions of these Terms and Conditions are intended to survive the termination or expiration of are including but not limited to, Indemnification, Disclaimer, Dispute Resolution and the Limitation of Liability.
This Agreement, and any rights and license granted hereunder, may not be transferred or assigned by you, but may be assigned by Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Our failure to enforce any right or provision in these Terms and Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms and Conditions to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
We may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice or through posting of such notice on our Website, as determined by Company in our sole discretion.
You may opt-out of such notification by writing to us through our Contact Us page.
The Grievance Officer is appointed in compliance with the applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019.
Any complaint relating to Objectionable Content or if your rights have been infringed then, you can notify us in writing by sending a signed copy in a PDF form through e-mail or postal to our Grievance Redressal Committee.
Such complaint can be addressed to our Grievance Redressal Committee at Grievance@Ulipindia.com
You may send complaints through postal / Email / Website or directly walk-in (Prior Appointment Required) at our below Customer Care Office with prior appointment
ULIP PRIVATE LIMITED
7th Floor, Center A, Alapatt Heritage Building, Kochi, Kerala, India – 682035
Contact No.: +91 81294 30 444
The Grievance Redressal Committee shall address the issue within 48 hours of the receipt of such complaint and inform the complainant of any action taken. The Grievance Redressal Committee will endeavour their best effort to resolve your issues within thirty days from the date of receipt of your complaint.
Every complaint will be given a complaint ticket so that the complaint can be traced, tracked and for recording the time taken for the redressal of complaint.
Our Grievance Redressal Committee consists of CEO, Managing Director and Business Development Manager.
The Company has also appointed a monitoring authority called Compliance Officer and Nodal Officer from management level to monitor or supervise the activities of the Company and ensure that it is in compliance with the guidelines provided by the Consumer Protection Act, 2019 or the rules made thereunder.
The Nodal Officer would submit its report to the Department of Consumer Affairs.
Email address – Grievance@UlipIndia.com
Contact No. – +91 81294 20 444
Email address – Grievance@UlipIndia.com
Contact No. – +91 81294 20 444
For all other queries or clarification Contact Us
Last Updated Date : 10-March-2022